我司按：股份公司质量环保部为一级管理，经销分公司为二级管理，各地派驻销售分公司为三级管理的模式，有完善的售后服务体系，开展售后服务工作。采取顾客——售后服务网络——顾客的循环系统。对客户的质量投诉：
做到反映快捷、办理迅速、有问必答，最大限度地满足客户的需要。具体做法，一般疑问24小时内一定答复。重大疑问48小时内，一定答复。需要到场进行服务的，省内24小时以内必须到达，省外服务的不超过五个工作日必须到达。
YTCL carries on after-sale services based on a complete
system in which Q.P.E. Dept. of the company takes on the
first-grade manager, marketing company is the second-grade
one and the third one will be each branch of the marketing
company in different places in the country, forming a circulating
system of the customers—after-sale service network—customers.
On any complaint come from customers about quality of our
products, we will meet the customers, request to the high
limit by quick reaction, rapid handling, answering what
has been asked, and we will follow the way that surely making
reply to the customer in 24hours for common problems, in
48hours for important problems, in the case that the service
has to been made in the site, we will certainly arrive there
within 24hours if the place is located in Yunnan Province,
and within not more than five days when the site is out
of Yunnan.
Tel: Marketing Dept.3117528
Foreign Trade Dept. 3118624
有什么问题请拨打电话：
生产技术部：0873-3117528
质量环保部：0873-3118624
